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When you mention to them about the damage that is being caused to the wall, they say we they have insurance to cover that. General Electric Company (GE) is an American multinational conglomerate incorporated in New York City and headquartered in Boston.As of 2018, the company operates through the following segments: aviation, healthcare, power, renewable energy, digital industry, additive manufacturing and venture capital and finance.. Alibaba offers 1,149 General Motors Customer Service Suppliers, and General Motors Customer Service Manufacturers, Distributors, Factories, Companies. So I'm supposed to live with this door that doesn't close properly and that my kids consistently forget to "PUSH" closed, which is only required of the freezer door, not the refridgerator door, and I STILL have no water/ice!!! Thank you, a GE representative will contact you shortly, Learn more about our supplier tools and services. This required the tech. Then we went to Home Depot and purchased the side-by-side model with clean steel and ice maker. This process has to be done 2 or 3 times per week. hmmmmm. Besides, I would never pay for someone to come to my home to tell me the ins and outs of any appliance; all that info. So far, it is the only company I've had any luck with. She was not at all helpful or in any way an asssett to their customer service. The repairman acknowledged that he had seen this same problem before. Webought a matching waser and dryer from Sears in Lincoln, Maine. Dr. Shazia Lone Have you ever set foot in a warehouse? I would not recommend anyone out there to go spend their hard earned money on any of their products. GE Appliances offers troubleshooting, repair, product registration, and appliance information. so icalled the service and they came. ROFLMFAO!!! due to that the microwave screws could not go in straight from the cabinet, therefore leaves about more than 1/4 inch of gap from the cabinet. This is an out and out lie since there are many web sites where consumers have registered complaints including this one. They are inefficient, non-technical, non-cooperative, non-professional, rude and working on hit and trial basis. Customer Service, FAQ & Product Information Customer Assistance, Technical Support, and Online Help Please Contact Us for further assistance or use our Branch Locator to â¦ I feel if you are going to put a product out it should work. Check out our GE careers portal. i had a problem with my disposer. UPDATE: I am the original poster. smell of gas and heat ventelation out back of oven). the washer was a G.E. I paid GE for the the repair and separately paid for the pick and drop service... And the new issue was, that there was a permanent leakage from the water inlet and when i checked my machine it was full with water. Three months ago, I asked you to fix my water/ice on the door. Surely we can all band together and force GE to do something. i'm thinking of not to buy a ge product again, because of this poor after sale point of view. I have complained to Consumer Affairs and the Better Business Bureau. Please email me the details at [email protected] and I can look into it for you. I asked them to replace that Magnetic Coil, but they refused and said that we will repair that only... Then I asked Mr. Naeem to give me in writing that this repaired Magnetic Coil is going to be equally perfect as the new one, he refused and said "we don't have any policy to give in writing" Amerisave Mortgage - Inability to contact co denied need for appraisal then after months have gone by they want one. it's another point). [email protected]. in 30 sec. I explained my concerns and he said they were normal functions of the oven (ie. I wonder if this is something some ambitious young attorney would like to get into and pursue? It releases carbon monoxide fumes due to a faulty broiler, which Public Service and their own repair man verified. the sad part is that both trays probably come from the same chinese factory; the ones with the ge logo on the box costing twice as much. ft. french-door refrigerator with hot water dispenser, ge oven model jt3500sf3ss, serial no. so icalled the service and they came. I only discovered the leak after the drawer kept catching on something, which turned out to be a huge layer of ice. For example, growth is accelerating in the synchronous electric motors market, which can expect an increase of several billion dollars by 2021. I am not a happy camper. I have contacted GE about 5 times and Lowes twice about this problem since it was new. (What about the items around it that got so hot they could start on fire? Just contact our Customer Service team who will try and get back to you within 24 hours. I called GE. Mophorn Electric Motor 3 HP Single Phase Motor 3450 RPM 60Hz AC Motor 56 Frame SPL Air Compressor Motor AC 115/230V Rot-CCW Suit for Agricultural Machinery and General Equipment 4.3 out of 5 stars 29 $174.99 $ 174 . GE rises to the challenge of building a world that works. I decided to take the replacement option at 50% of the cost and the new microwave was delivered with in couple of weeks. GE Aviation, an operating unit of GE (NYSE: GE), is a world-leading provider of jet and turboprop engines, as well as integrated systems for commercial, military, business and general aviation aircraft. © 2004-2020 ComplaintsBoard.com. they fixed the machine and charged me 40 TL. After several phone calls to GE, the final "offer" was that they would replace the entire refridgerator if I paid them $700.00! The model is # GSH25SGPC SS. here is my my email : And another apparent victim speaks: I, too, ordered Car Crawlers. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Lahore Cantt. It was the most expensive blender on the shelf($70). What crappy craftmanship. Local Customer Service For local Customer Service you can contact your local GE Distributor or Sales Contact Industrial Services. part of the bigger problem is us. Before I start, I want to let everyone know that I THOUGHT I had done my research, but apparently not well enough. I also called my telephone operator and confirmed whether the feature was activated. 19 days after my warranty expired my check engine light came on. After using it 6 times the piece that turns the blade broke. still paid $50 from third-party.   Koncernen är verksam inom bland annat transporter, sjukvård, energiförsörjning och finansiering genom sina fyra affärssegment Energy, Technology Infrastructure, Capital och Home & Business Solutions. That is dangerous. will not repair and a manufacturing defect, calling on sunday & wouldn't let me tell her new number. they said it was the corporate policy, not to tell the price before the service took place. I aked GE to come out a check my oven. general motors licensing department General Motors inspires passion and loyalty for generations of drivers, passengers, and employees around the world. They sent 2 technician from Dial Appliance to check the Microwave, and they discovered that Magnetron Tube on the Microwave was defective and they ordered new one. If we hadn't had granite, they would have.) unit is about 4 years new. Someone else will not be so lucky – there’s almost sure to be a serious injury from this problem. I will never purchase another GE appliance again. Shop the top 25 most popular Ranking Keywords at the best prices! D.R. GE claims that the new doors are heavier and they can't guarantee that they close the same way as the old doors. I even went up to someone in Lowe's that was looking at a GE fridge and warned them not to buy. Get the support and service you need. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, I bought a GE Blender from Wal Mart ; it's only been used to mix smoothies and make bread crumbs. GE is insensitive to my problem, and refuses to pay for the labor cost. GE sent out a service man, who stated they do not warantee exterior finishes. They replaced both doors. The customer service people was probably laughing so hard that they couldn't take you seriously! We were getting ready to call 911 when we felt immense heat from the dishwasher and noticed that items on top of the counter had melted. Its major products include automobiles and trucks, automotive components, and engines. It has a freezer drawer in the bottom with an ice maker. I see GE has allot of complaints about their other products; check before purchasing. $50 was bad enough for a product that was probably made in a sweatshop, in some smog-filled chinese city without safety or qc. My parents bought a refrigerator when I was a kid that lasted for almost 20 years, and my grandmother had the same refrigerator for over 40. opens his mouth if your geting charged for verbal labor. We can Stop calling my number! At this point I figure if nothing is wrong with my oven maybe I should have its internal temparature checked to make sure its holding its heat. Box 33170, 300 Renaissance Center, Detroit, MI, 48232-5170, USA. Now I have a door that doesn't close, still have no ice/water, and you want $700? I will no longer purchase GE appliance and hope to communicate their poor customer service to all who will listen. as a consumer, every company out there makes junk. Again I called GE Customer Service and asked them to fix my machine, they came to my palace and checked the pipes, removed and fixed them again. I will never purchase a nother G.E. A day where I don't even bother people!! General Electric, We got it open and the inside of the dishwasher is completely melted; we could not get it turned off so had to turn off the breaker. I don't know how we are going to afford to purchase brand new appliances again. Initial General Electric complaints should be directed to their team directly. Now I'm 50% of the way to having doors that work, but yet, I still have no ice/water on the door! Apparently, GE makes the refrigerators to last only as long as the warranty, because we believe the compressor is going out! Reviews For General Motors Customer Service (6) Worst customer service ever. They said we have to check, and finally they came up with a Burnt Magnetic Coil. FAQ: If youâve got a question about U.S. MOTORS® brand products or motors in general, hereâs a good place to start.. Training: Want to know more about electric motors?Weâve covered a variety of terms and tools that will help orient you as you specify and sell motors. What a shame to have to do this on a new refridgerator that cost around $1, 000.00. So let me get this straight. Bought a top of the line GE profile dryer - 10 months of use and it blew up - after 2 months of weekly phone calls emails I got warranty repair - new motor and electronics - lasted 2 days - then they replaced the unit - I insisted I did not want the same model - but there was no other option from them - so I took it - this unit has now lasted 13 months - and it blew up - I was in basement and my husband & daughter upstairs and they thought someone shot a gun - after I started screaming they found me downstairs with a smoking dryer - JUNK - do NOT buy GE. A couple hours later I went to the refrigerator to get an apple and slipped on one of the ice cubes that was on the floor – the only reason I didn’t have a bad fall, and injury, is because I had a good grip on the handle of the refrigerator. the spinning circle. When I closed the freezer drawer some ice cubes had been dragged onto the floor in front of the refrigerator (without my knowledge). Learn about our companyâs rich history and dedication to community, sustainability and personal mobility efforts. Blah blah blah" GE Motors & Parts is a world-class manufacturer of electric motors with more than 125 years of engineering experience. Learn more. Go to the sites where people buy this type of thing and review it and see if they talk about the same problem. From maintenance and repairs to reliability and process improvements. I managed to get it fixed through your GE Customers service in Pakistan. ttf604332q, explosion/arcing, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. This complaint is twofold: 1) ge consumer electronics refuses to honor a printed warranty valid at the time... GE Appliances used to have a good reputation - not any more. The best part is that our brand new GE dishwasher, which is less than 2 years old decided to die right before Thanksgiving!!! i wanted to inform you and wanted to see how important is customer satisfaction for you. [email protected], Poland - Atomic Law – Regulatory Record (PL). After this, i went to one of the GE appliance web sites, went into the 'Contact Us' section and wrote a long complaint about how they should have thought of something as crucial as Caller ID before launching the phone in the country. frount load, model #WCVH6400JOWW. Water actually dripped inside the refrigerator (behind a panel) and ran underneath the large bottom meat drawer. You can call General Motors at (800) 458-8006 toll free number, fill out a contact form on their website www.gm.com, or write a letter to General Motors, P.O. I brought a $2, 000.00 GE refrigerator. If you call a tech to come out to your home, you better ask every time the tech. I hope that you can understand Customer's Problem The repair is $460 and the dryer only cost $600 originally! Search our open positions to fulfill your career aspirations with purpose. I guess GE is making a killing on their appliances, because they must have a very high profit margin with the shoddy craftsmanship and added bonus of extended warranty sales. We installed a new circuit board which cost us 109.00 with tax. Immediately I began receiving almost daily emails from GE urging me to purchase the extended warranty. Glass microwave tray broke in two while heating food! i've used more variety of ge medical products than probably anyone in us, because of my diverse medical training: diagnostic ultrasound; mri scanners; ct scanners; general xray; specialized ir, and cardiac c-arm machines. How thoughtful! All i got as a reply was an automated message saying that they would be able to clear my queries better if I call some helpline. The warranty ran out April 26 of 2011. We purposely bought an Energy Star model to reduce our electric bill. 2020 popular Ranking Keywords trends in Tools, Home Improvement, Automobiles & Motorcycles, Home Appliances with general electric motors and Ranking Keywords. Collect all that information and when you call GE get names, numbers, times and any department title or extension number. GE Appliances Contact Us: Call us on the phone for friendly customer support and assistance. Be careful General Electric does not have long to live. I connected my old cordless and it was working on that. This is Megan from GE. but as a customer, it bothers me so badly. I returned it and exchanged for another GE blender. I drew the conclusion that the phone was probably not equipped to recognize the Indian number format. And if it has happened to other people for the same reason it happened to you, it may even be time to file a class action lawsuit. I have called GE and they keep saying they are not aware of the problem and have not had any complaints. we've been programmed to expect less, after years of using chinese-infused products. We did not buy the extended warranty, because who needs that for a refrigerator that should last at least 10 years for a cheap model. what did the engineers think it was going to be used for? Use this comments board to leave complaints and reviews about General Electric. However, this company calls and this lady won't allow me to give another number to her so she can reach the right party!! The Microwave is loose due to only two screws installed instead of three and is not very secured and I am afraid due to his heavy weight (68 lbs) it may fall on my gas range any time. 99 If your warranty says the labor should be covered, sue them. I got 2... December 2, 2020 Started the refinance process in latter August. NBS Solution - Service Provider of Baldor electric AC Motors, General electric AC Motors & Electric Motors from Thane, Maharashtra, India The sound has now progressed to include an interment grinding noise. Anyway, when I tried to tell her to stop calling my number and give her one where she could reach my husband, she went off on this ranting about the laws of my state and it being a no spouse state and I can't give her a new number without him telling me to and on and on. This was not an inexpensive blender so, I don't get it ! I was charged for customer education. Mansha Brothers So, after a few flooded kitchen floor episodes, I called my appliance repair man, who came to fix it. Choosing the correct shaft length is important so that the angler's electric motor does not cavitate, creating fish-spooking noise. Pakistan Lowes says it is GE's problem and GE says there is no problem. I have this washing machine from he last two years, and I have replaced its motor twice, and then there was an issue of some abnormal sound coming out of that machine while its working. General Electric Company (GE) är ett amerikanskt multinationellt konglomerat med huvudkontor i Fairfield, Connecticut. washing Machine. c'mon ge...i'm obviously a brilliant person to use all those medical devices and my opinion counts bigtime. Customers of General Electric Co saw their costs of revenue decline by -14.1 % in Q3 compare to a year ago, sequentially costs of revenue grew by 30.33 %, for the same period General Electric Co revnue deteriorated by -9.77 % year on year, sequentially â¦ Please provide as much information as possible in-order for us to better assist you. Follow GE Aviation on Twitter and YouTube. Upon receiving the part they came back and installed it but the Microwave was still not working correctly, at that point they discovered that now the transformer was kind of broken because they saw little smoke coming out during the test. Please email me the details at [email protected] and I will look into it for you. An example of Mediocre Service : He shut off the water and said the doors have been recalled by GE and he would order them for me. So after a few freezer-fuls of melting popsicles, bad meat and ice melting, we called again. When cubes are on that floor the freezer drawer will not close. (Mind you, I still have no water/ice on the door, which was my original request!) LEARN MORE ABOUT CAREERS AT GE, Are you a member of the media, or just have questions about GE and our businesses? WorldWide Electricâs exceptional customer service team is here to help! Contact GE Power today. For field service, call: 1-888-GE4-SERV 1-888-434-7378 (US) 1-540-378-3280 (Int'l) We were awakened by our dog and smelled smoke, but we couldn't find the source of the smoke/smell. The tech. Motors and Generators Services With a network that spans the world, we are dedicated to addressing your service needs.